UtiliWorks Insight™ is a web-based analysis and assessment tool for electric, water and gas utilities. Insight utilizes a set of established industry best practices to help utilities evaluate their performance across a variety of different areas including asset management, technology maturity, planning, compliance, safety, employee satisfaction, etc.
Insight provides the data from the surveys that are taken by an audience of managers, department staff and customers—a unique software engine is used to interpret and present that data using an array of user-friendly charts, graphs and other forums.
Ultimately, UtiliWorks Insight allows utilities to:
Determine improvement opportunities
Identify long-term business risks
Understand specific performance gaps
Recognize workforce productivity based on direct employee input